posted Oct 7, 2014, 2:12 PM by Daniel Zerbe
Our practice has recently secured the help of Talksoft to keep our patients better and more promptly informed of upcoming appointments and lab results. This will help the nurses and secretaries keep up with the increasing volumes of information we manage for our patients. For lab results, patients may get a phone message saying either 
"Results are okay" or  "'Please call the office," Even if your results are normal, please call or return to the office if you have further questions about your results. When we ask you to call the office, please do so as soon as possible, as sometimes the message the nurses have to relay to you is critical. Usually, however, we just need to pass on to you medication changes or followup instructions.